Need help with Courtrix? We're here for you.
Send us a message and we'll get back to you as soon as possible.
support@courtrix.app
You can also reach us directly through the Courtrix app. Go to Settings → Help & Support to send a message or report an issue.
Open the app, browse nearby courts on the map or list view, select the court you want, choose an available time slot, and confirm your booking. You'll receive a confirmation notification once it's booked.
Go to My Bookings in the app and select the booking you'd like to change. Cancellation and modification options will be shown based on the venue's policy. If you need further help, contact us at support@courtrix.app.
On the login screen, tap Forgot Password and enter your email address. You'll receive an email with a link to reset your password. If you don't see the email, check your spam folder.
You can permanently delete your account from Settings → Account → Delete Account in the app. Deletion is irreversible and will remove your personal data in accordance with our Privacy Policy.
Courtrix uses your location to show nearby courts and venues and to support booking and discovery features. You can disable location access at any time in your device's Settings, though some features like "nearby courts" may be limited.
We're sorry for the trouble! Please email us at support@courtrix.app with a description of the issue, your device model, and iOS version, and we'll look into it right away.